Work Schedule: 9:30am - 6pm Required: Strong customer service skills working directly at user location. Strong communication in person, on the phone, or in digital format. Strong knowledge of Lotus Notes 8/Domino client and database administration, O&M in an enterprise environment. Strong knowledge of Active Directory and Windows account administration and troubleshooting. Strong knowledge of troubleshooting in a Win7/Win10 client environment. Must have current/active TS/SCI w/Poly.